Enterprise Archive Solution

EAS Mobile

Leverage the dedicated mobile application compatibe with both iOS and Android devices to search your archive on-the-go.

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EAS Mobile

Case Studies

EAS Mobile allows users to access their archived content on-the-go, directly from their mobile device. Contact us for EAS Mobile case studies from some of our enterprise clients.

EAS Mobile

EAS Mobile was released in 2019 to deliver enterprises with expedient access to the power of their archived information through the convenience of their mobile device.

Changes in Today’s Workforce

As the world has seen explosive growth in technological advancements over the past several years, modern technology has integrated and continues to integrate into standard workplace practices. Employees are no longer tied down to the desktop in the office; rather, they use laptops on-the-go and often leverage their mobile devices to facilitate the use of work-related emails, instant messaging, and social media. The smartphone era has increased expectations for the high availability of information, and the ability to have access to your most important data at your fingertips is now a necessity.

Increasing Trends in Mobile Dependency

According to the 2016 and 2018 Gartner Personal Technologies Survey, there was a 12% decrease in the respondents who considered the PC their main work device and an 18% increase in respondents who now consider the smartphone as their main device. Overall, 28% of workers consider their smartphone as their go-to work device today, and this number is only growing. As millennials enter the workforce and rise through the ranks toward the executive level, demands for mobile phone compatibility for work-related activities will continue to increase.

In the 2018 study, the results show that employees leverage their smartphones for tasks beyond simple calls, messaging, and emails. 74% of workers perform a search on their smartphones for content or information, and 63% manage their daily scheduling through their smartphone calendar; furthermore, 55% use smartphones to view business documents, and 53% make work-related payments through the use of their smartphone.

This widespread adoption of mobile technology as a valid business tool rather than a strict means of communication accentuates the increased need to provide employees with the proper devices and applications to promote peak performance. In order to gain the necessary competitive advantage, there is now an apparent need for the seamless transition of work activities between desktops, laptops, tablets, and smartphones in a device-agnostic experience. As the world’s most valuable asset, data, doubles every two years, the ability to sift through your digital footprint at a moment’s notice to find the information you need is increasingly more valuable each day.

EAS Answers the Call

Our latest EAS developments have been targeted specifically to address the modern demands for mobility in the workplace. Not only have we continued to make strides in the functionality and performance of our standard end-user search via our EAS Outlook Plugin, but we have also worked to deliver the same quality of Enterprise Search with our EAS Anywhere application. Furthermore, we are excited to introduce our dedicated EAS Mobile application as part of our EAS 9.0 offering for users leveraging both iOS and Android devices.

In discussion with our worldwide customer base, this need for enhanced mobile access became ever more apparent, and we have answered the call by delivering our all-new EAS Mobile applications for iOS and Android. EAS users are now provided with the power of their archived information right at their fingerprints via expedient search and retrieval, so they can find that one piece of critical information, whenever the need may arise. Whether headed into the courthouse, on the way to make an important sales presentation, or in need of that one key piece of information while working in the field, your end-users will be empowered to make informed, data-driven decisions to drive the business forward with EAS 9.0 mobile.

EAS Mobile

In response to our customer feedback, we have successfully developed and deployed EAS Mobile, our dedicated application to power our iOS and Android end-users.

EAS Mobile provides users the ability to search their personal archive with the same functionality they know and love from using our EAS Enterprise Search for Microsoft Outlook. To best serve our enterprise customers, EAS Mobile can be delivered through any modern MDM platform.

JJ Contessa
Chief Products Officer, UGA
+1 716.229.8916

EAS Mobile 9.2 Release

With increasing demand to provide secure access to business-critical applications from mobile devices, EAS Mobile and EAS Gateway have been developed to provide our customers with access to their archives directly from their Apple or Android devices. This document has been developed to provide details on the EAS Mobile architecture, layered authentication model, application security overview, and dataflow. The latest EAS 9.2 architecture provisions secure mobile access using three components.

  1. EAS Mobile [Client Access Point]. The mobile application making encrypted resource access requests on behalf of the EAS user via their mobile device.
  2. EAS Gateway [Authorization Service]. The secure server issuing access tokens to the EAS Mobile client application after successfully authenticating the EAS user and obtaining authorization.
  3. EAS Web Services [Resource Service]. The access and search backend services hosting the protected archive data and associated resources like search and retrieval services.

EAS Mobile

EAS Mobile, a secure native application that can be installed from the app stores or via any modern MDM platform, is deployed to an iOS or Android device. It is a rich end-user client application that allows EAS users to access and search EAS archives from anywhere in the world. Upon login, EAS Mobile sends a request securely to the EAS Gateway which validates the user identity [against both AD and the native EAS security model]. Once the request has been validated, a JWT access token is exchanged, and the EAS Mobile application is provisioned with live access and search services to the archived data for that user or any active delegate users associated with their account. In addition to the standards-based workflow outlined here, the EAS Mobile to EAS Gateway authentication exchange is hardened using the PKCE security extension to prevent identity authorization being compromised in flight.

EAS Gateway

EAS Gateway provides organizations with a standards-based solution that facilitates secure access to EAS data, search services, and other EAS related resources. EAS Gateway, part of the EAS 9.2 release, is a secure modular Web API that is built on Identity Server 4, one of the most popular and widely adopted open-source token service frameworks used globally today. Identity Server 4 is written in .NET and utilizes the OpenID Connect and OAuth2 protocols. EAS Gateway can be installed on-premise to the client’s local EAS deployment or a private or managed cloud instance of EAS. EAS Gateway supports broad downstream usage as a stand-alone authentication instrument for EAS or in conjunction with other identity management standards and protocols like ADFS or SAML. The data flow is point-to-point between the EAS Gateway and the EAS Mobile instance on the client device; therefore, no data is stored locally to the device, and all data in transit is fully encrypted.

The latest EAS Mobile Architecture is driven by EAS Gateway and EAS Mobile. This architecture provides an industry-standard and fully compliant OAuth 2.0 authorization model, supporting a layered security workflow that is ideal for enterprise deployment use-cases that demand enhanced levels of security during an OAuth flow.

EAS Mobile FAQ’s

Please find below a set of frequently asked questions for the EAS Mobile Application:

  1. Is the EAS Mobile application iOS and Android compatible?
  2. Is EAS Mobile available through the Google Play or Apple App Store?
    No. EAS Mobile can only be deployed through MDM platforms at this time.
  3. Is the app deployable through MDM platforms? If so, which platforms are supported?
    Yes, EAS Mobile supports AirWatch and Microsoft InTune MDM.
  4. If a user is looking at their email through a mobile device using a native mail client, how do they know that an item is archived [thus directing them to the EAS Mobile app]?
    We recommend that you have configured full-body stubbing. This will ensure that the message body would be retrievable through a standard mail client. However, if there is an attachment, the end-user would see that there is an .EFA file.
  5. What application does EAS Mobile use to render and present attachments to the end-user on an Android?
    This functionality is built into the file viewer library we use. If you have an application that can open that type of file it will automatically open that file with that app. If you do not have an app capable of opening an attachment of such format then it automatically redirects the user to the google play store and shows apps that can open it.
  6. What application does EAS Mobile use to render and present attachments to the end-user on an iPhone?
    Apple provides a native viewer to render emails/attachments.
  7. Is it feasible for an end-user to install the application on a device that is not managed by the company?
    No, as the app is not available through an app store.
  8. Does the application have session timeouts? Is this configurable?
    The application will lock after 5 minutes of background operation/inactivity has occurred. This action locks the application locally and a passcode or credentials will be required to open the app again. When the user logs out [or a login attempt fails], they will have to authenticate fully to the security services and backend.
EAS Anywhere

Use the redesigned, web-based enterprise search application to search your archive anywhere from any supported browser.

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EAS Enterprise Search

Efficiently search for data across all content types stored in your personal archive directly from Microsoft Outlook.

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EAS Discovery

Perform rapid eDiscovery across all of your enterprise messaging, collaboration, file-sharing, and social media applications.

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What Our Clients Say

Customer service and responsiveness among the sales and engineering team is amazing. Some of the best I've ever encountered in 15 years of working in legal technology.

Associate Director, Risk ManagementLegal

EAS has been a great tool for us. And it addresses the most important aspect... security. I would recommend EAS to a prospective customer because of the ease of use and the security.

IT ManagerConstruction

Implementation is easy. UGA was able to provide a solution within our budget. The evaluation and contract negotiation was great. We just finished our implementation and training.

Senior EngineerGovernment

UGA has been very responsive to issues, and has provided great customer service. We purchased EAS as a managed service, and they regularly access the system to ensure it is operating correctly.

Systems ArchitectHealthcare

We work very well together, requirements from UGA are detailed and to the point. To date we have had no issues or problems from UGA. And we fully believe that all key milestones and target will be met.

Senior Project ManagerTransportation

Excellent archiving solution. Works great, decreases the need for file maintenance and makes work more flexible, customer service is also very good.

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